Privacy Policy

This Privacy Policy describes how FundCollector (the “Controller”) collects, uses, and shares personal data through the website https://fundcollector.net (the “Site”) and through the FundCollector Pro plugin license management service. The Site is operated by Bruno Alesiani. For privacy matters you can contact us at info@fundcollector.net.

1. Data Controller and Contact Details

2. Where We Host and Process Your Data

The Site is hosted on servers located in Italy (European Union). Hosting and technical maintenance are performed by our external service providers, who act as data processors on our behalf and are bound by confidentiality and data protection obligations.

3. Types of Personal Data We Collect

We collect and process the following categories of personal data, depending on how you interact with the Site and our services:

3.1 Contact & Support Data

Name, email address, subject, and message content submitted via contact or support forms. These messages are delivered to our email and are also stored on the Site’s database for management purposes.

3.2 Technical and Usage Data

Anonymized or pseudonymized analytics data (e.g. page views, visit duration) collected by Google Analytics and Google Search Console scripts installed on this Site.

3.3 Cookies and Similar Technologies

Cookies managed via our cookie plugin — see our Cookie Policy for details.

3.4 Purchase and License Data (FundCollector Pro)

When you purchase a FundCollector Pro license, we collect and process the personal data necessary to manage your purchase and license, including:

• Name and email address
• Billing details (name and email used for invoicing; no card numbers or payment credentials are stored on our servers — all payment processing is handled exclusively by our payment provider)
• License key and activation status
• Domain name(s) on which the license is activated
• Purchase date and license expiry date

This data is necessary to fulfill the contract for the Pro license and to provide updates and support during the license period.

3.5 License Validation Data (FundCollector Pro)

When FundCollector Pro is installed and activated on your WordPress site, the plugin periodically communicates with our servers at fundcollector.net to:

• Validate your license key and activation status
• Check for available plugin updates

During these requests, the following data is transmitted to our servers:

• License key
• Domain name of the WordPress installation
• Plugin version currently installed
• WordPress version
• PHP version

No donation data, donor personal information, or payment details are ever transmitted to our servers. All donation data remains exclusively on your server.

3.6 Plugin Usage Data

When you use the FundCollector WordPress plugin on your website:

• Donor information: The plugin processes donor data (name, email, donation amounts, payment information) on your WordPress installation. This data is stored in your database, not ours.
• We do not collect: We do not have access to or collect any donor information, transaction details, or personal data processed by the plugin on your website.
• Data controller: When you use the plugin, you are the data controller for any donor information collected through your donation forms.

4. Legal Bases for Processing (GDPR)

• Consent: When you explicitly consent to tracking or marketing cookies.
• Performance of a contract: Where processing is necessary to fulfill your purchase of FundCollector Pro, manage your license, and provide related support and updates.
• Legitimate interests: For purposes such as responding to contact/support requests, maintaining site security, and improving the Site (we always balance our interests with your privacy rights).
• Legal obligations: Where we must retain information to comply with applicable laws (for example, accounting or tax retention obligations related to Pro license purchases).

5. Purposes of Processing

• To reply to contact and support requests submitted through the Site.
• To provide, operate, and improve the Site and its content.
• To process and manage FundCollector Pro license purchases, activations, renewals, and refunds.
• To deliver plugin updates to active FundCollector Pro license holders.
• To provide premium email support to active FundCollector Pro license holders.
• To analyze Site traffic and usage with Google Analytics and Google Search Console.
• To provide advertising and remarketing services if you opt in to such services in the future (e.g., Google Ads, Meta Ads).
• To meet legal and regulatory obligations.

6. Sharing and Disclosure of Data

We may share personal data with:

6.1 Technical Service Providers

For hosting, maintenance, email delivery, and payment processing for Pro license purchases.

6.2 Third-Party Analytics and Advertising Services

Such as Google Analytics, Google Search Console, and, in the future, Google Ads or Meta Ads (if activated).

6.3 Legal and Regulatory Authorities

When required by law, or to protect our rights or the safety of users.

6.4 International Transfers

Where third parties are located outside the EU/EEA, we will only transfer data if appropriate safeguards are in place (for example, EU Standard Contractual Clauses or adequacy decisions), or when otherwise permitted under applicable law.

7. Cookies, Analytics and Advertising

The Site currently runs Google Analytics and Google Search Console scripts. These services collect technical and usage information which we use in aggregated or pseudonymized form to understand how the Site is used and to improve it. The Site’s cookie management is handled by a separate plugin; see our Cookie Policy for details.

If we enable advertising or remarketing features in the future (e.g., Google Ads, Meta Ads), those services may use cookies and identifiers to show targeted ads. You will be informed and asked for consent where required.

8. Data Retention

8.1 Contact & Support Messages

Stored for a default period of 3 years from the date of submission unless you request earlier deletion. This retention period allows us to provide effective support and address any recurring issues while complying with GDPR data minimization principles.

8.2 Purchase and License Data (FundCollector Pro)

Retained for the duration of the license period and thereafter as required by law. For bookkeeping and tax purposes, purchase records are retained for up to 10 years in accordance with Italian law (Art. 2220 c.c. of the Italian Civil Code, which mandates retention of accounting records for 10 years).

8.3 License Validation Data

Domain name and technical data transmitted during license validation are retained for the duration of the active license period and for a reasonable period thereafter to manage support and dispute resolution.

8.4 Analytics Data

Retention periods are managed in the respective third-party tools.

8.5 Early Deletion

If you want us to delete or restrict processing of your personal data sooner, please contact info@fundcollector.net. Note that deletion of purchase data may not be possible where retention is required by law.

9. Security Measures

We implement appropriate technical and organizational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access. Measures include:

• HTTPS encryption
• Restricted access to administration panels
• Regular updates of the Site and its plugins
• Secure server configurations
• Password protection and authentication

While we strive to protect personal data, no system can be guaranteed completely secure; please contact us if you suspect unauthorized access to your data.

10. Your Rights Under the GDPR

Under the General Data Protection Regulation (GDPR), you have the following rights:

10.1 Right of Access

You have the right to access your personal data and receive information about how we process it.

10.2 Right to Rectification

You have the right to rectification of inaccurate or incomplete personal data.

10.3 Right to Erasure (“Right to be Forgotten”)

You have the right to request erasure of your personal data, subject to legal obligations that may require us to retain certain information (for example, purchase records required by tax law).

10.4 Right to Restriction of Processing

You have the right to request restriction of processing in certain circumstances.

10.5 Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format.

10.6 Right to Object

You have the right to object to processing based on legitimate interests or direct marketing.

10.7 Right to Withdraw Consent

Where processing is based on consent, you have the right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

10.8 How to Exercise Your Rights

To exercise these rights, contact info@fundcollector.net. We will respond within one month as required by GDPR.

11. Complaints

If you believe your rights under the GDPR have been violated, you may lodge a complaint with the competent supervisory authority. As our operations are located in Italy, this is the Italian Data Protection Authority (Garante per la protezione dei dati personali): https://www.garanteprivacy.it.

12. Children

The Site is not intended for persons under 18. We do not knowingly collect data from minors. If you believe a minor has provided data without consent, please contact us for deletion.

13. Automated Decision-Making and Profiling

We do not perform automated decision-making or profiling that produces legal or similarly significant effects. If we introduce such processing in the future, we will inform you and request consent where required.

14. Privacy Considerations for Plugin Users

If you install and use the FundCollector plugin (free or Pro) on your WordPress website:

14.1 You Are the Data Controller

When you collect donations through the plugin, you become the data controller for any personal data collected from your donors. You are responsible for:

• Providing your own privacy policy to donors
• Obtaining necessary consents for data processing
• Complying with GDPR and other applicable data protection laws
• Implementing appropriate security measures
• Handling data subject requests (access, deletion, etc.)

14.2 Data Stored Locally

All donor data collected through the plugin is stored in your WordPress database, not on our servers. You maintain full control and ownership of this data.

14.3 Backup Files (FundCollector Pro)

The Backup & Restore feature in FundCollector Pro generates backup files that may contain personal donor information. You are responsible for:

• Storing backup files securely and restricting access to authorized personnel only
• Applying appropriate retention periods to backup files in accordance with your data protection obligations
• Deleting backup files that are no longer needed

14.4 Third-Party Payment Processors

When donors make payments through payment gateways integrated with the plugin, those transactions are subject to the privacy policies of the respective third-party services. Please review:

• PayPal Privacy Statement — available in the free and Pro versions
• Mollie Privacy Policy — available in FundCollector Pro (optional, only when Mollie API is configured)

When the Mollie payment gateway is enabled in FundCollector Pro, donor payment data (name, email, donation amount, currency, and payment details) is transmitted to Mollie B.V. in accordance with their privacy policy. No payment data is stored on our servers.

14.5 Your Responsibilities

For guidance on your obligations as a data controller when using the plugin, please refer to our Terms and Conditions, specifically the sections on User Responsibilities and Data & Privacy.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page indicates when this Policy was last revised. We encourage you to review this Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

16. Third-Party Links

The Site may contain links to third-party websites. This Policy does not apply to those websites. Please consult their privacy policies separately.

17. Relationship with Terms and Conditions

This Privacy Policy should be read in conjunction with our Terms and Conditions. While this Policy focuses on how we handle your personal data, the Terms and Conditions cover:

• Software licensing (GPL v2)
• FundCollector Pro license terms and refund policy
• Disclaimers and warranties
• Limitations of liability
• Your responsibilities as a plugin user
• Legal compliance requirements

Together, these documents form the complete legal framework for using FundCollector and its services.

18. How to Contact Us

This Privacy Policy aims to describe our data processing practices in clear, plain language. It is not a substitute for legal advice. If you require a version of this Policy tailored to a different jurisdiction or including additional legal references, we can prepare a customized version on request.