FundCollector Documentation

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Note: This documentation covers both the Free and Pro versions of FundCollector. FundCollector Pro requires the Free version to be installed and kept active at all times. Sections that apply only to Pro are marked with PRO.

Logs

Open FundCollector → Settings in your WordPress admin and click the Logs tab. This is the Admin Logs viewer: you can inspect activity logs directly in WordPress, filter and search entries, download or clear the log file, and optionally share a temporary support access link with FundCollector support.
Log settings
Log settings
With FundCollector Pro active, this same log also records key Pro admin activity PRO: Mollie Connect events (connect, disconnect, token refresh, reconnection alerts), PayPal recurring subscription events, and Backup & Restore operations, giving you an audit trail of important plugin events alongside the diagnostic entries. Only users with the manage_options capability (typically Administrators) can access this screen.

Log level

All levels (ERROR, WARNING, INFO, DEBUG) are always written to the server log file. The checkboxes control which levels are shown in the viewer, copied to the clipboard, and mirrored to the browser console for JavaScript:
  • ERROR and WARNING: always on in the viewer (read-only checkboxes).
  • INFO: optional; enable for more operational detail.
  • DEBUG: optional; enable only when investigating a specific issue (more verbose).
After changing INFO or DEBUG, click Save changes. Until you save log settings at least once, FundCollector may follow your site’s WP_DEBUG default for which optional levels appear.

Log viewer

Log viewer
Log viewer
Use the toolbar above the dark log panel to narrow what you see:
  • Level: All levels, or ERROR / WARNING / INFO / DEBUG only.
  • From / To: date range (yyyy-mm-dd).
  • Refresh log: reload entries from the file.
  • Search: filter the loaded entries by text; a counter shows how many match.
Below the viewer:
  • Download Log File: download the full log file from the server.
  • Copy to Clipboard: copy the currently displayed (filtered) entries.
  • Clear Log: wipe the log file (use with care, this cannot be undone).
The path to the log file on the server is shown under the buttons for reference.

Support access

Log support access
Log support access
If you contact FundCollector support about a payment or configuration issue, you can let them read your log file without sharing FTP or full admin access:
  1. Click Generate support access link.
  2. Copy the link and send it to support (for example via the support page).
  3. The token is valid for 20 days. You can click Revoke access at any time to invalidate it immediately.
Tip: Enable INFO or DEBUG only while troubleshooting, then turn them off again if you prefer a quieter viewer. Clearing the log before reproducing an issue can make the relevant lines easier to find.